sbaji Responsible Gaming
Gambling at sbaji is meant to be an enjoyable form of entertainment — nothing more. We are firmly committed to the safety and wellbeing of every player in Bangladesh. This page explains the tools, limits, and guidance available to help you stay in control of your gaming experience at all times.
What Responsible Gaming Means at sbaji
At sbaji, responsible gaming is not a box to be ticked — it is a fundamental part of how we operate as a platform serving players across Bangladesh. We believe that the enjoyment of sports betting and casino games must always be rooted in informed choice, self-awareness, and genuine control over one's gambling habits.
The vast majority of sbaji players engage with the platform safely and within their personal means. However, we recognise that for a small number of individuals, gambling can develop into a pattern of behaviour that causes harm — financially, emotionally, and socially. sbaji is committed to providing every player with the tools, information, and support needed to prevent that from happening.
This page outlines your rights and the practical tools available to you as a registered sbaji player in Bangladesh. Whether you simply want to set a sensible spending cap, take a short break, or permanently close your account, sbaji makes all of these options accessible and straightforward.
We strongly encourage every sbaji player — regardless of how frequently or infrequently they play — to read this page carefully and to make use of the available tools proactively, rather than waiting until a problem arises.
The Golden Rules of Safe Play
Tools Available to Every sbaji Player
sbaji provides a comprehensive suite of responsible gaming tools that you can activate at any time by contacting our support team. All tools are free, immediate, and fully confidential.
Deposit Limits
Set a maximum deposit amount per day, per week, or per month. Once a limit is active, sbaji will not allow any deposit that exceeds your chosen cap. Limits take effect immediately upon request. Requests to increase a limit are subject to a 72-hour cooling-off period before they take effect — but reductions apply instantly.
Session Time-Out
Request a temporary session limit that automatically logs you out of your sbaji account after a set period of continuous play — for example, after 30 minutes, 1 hour, or 2 hours. This feature is designed to break extended play sessions and encourage regular reflection on your activity.
Cooling-Off Period
If you feel you need a short break from gambling, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this period, your sbaji account will be fully suspended — you will be unable to log in, deposit, or place wagers. The suspension ends automatically at the close of your chosen period.
Self-Exclusion
For players who need a longer or permanent break, sbaji offers a full self-exclusion option. You can request self-exclusion for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is completely blocked. Permanent self-exclusion cannot be reversed. Contact [email protected] to activate this option.
Loss Limits
In addition to deposit caps, you may request a loss limit — a ceiling on the total amount you can lose within a defined time period. Once your loss limit for the period is reached, you will be unable to place further wagers until the period resets. This tool is particularly useful for players who use cryptocurrency to fund their accounts.
Reality Check Notifications
Enable periodic reality check pop-ups that display a summary of your current session — including how long you have been playing, your net position for the session, and a prompt asking whether you wish to continue. These notifications are delivered at intervals of your choosing and are designed to keep you informed and grounded during play.
Activating Your Responsible Gaming Tools
All responsible gaming tools at sbaji are available on request at no cost to any registered player. To activate any tool — including deposit limits, self-exclusion, cooling-off periods, or session time-outs — please contact the sbaji support team directly via email.
Our support team operates 24 hours a day, 7 days a week, including all Bangladesh public holidays such as Victory Day, Independence Day, and Eid. Requests submitted in English will be processed as a priority.
To activate a responsible gaming tool, email [email protected] with the subject line "Responsible Gaming Request — [your username]" and specify which tool you wish to activate and for what period (if applicable). Your request will be actioned within one business hour during normal operations.
Tool Details & How Each Works
How it works: A deposit limit caps the maximum amount you can deposit into your sbaji account within a set time window — 24 hours, 7 days, or 30 days. For example, you might set a monthly deposit cap of ৳5,000 to ensure your gambling spend remains predictable and within your entertainment budget.
Once the limit is reached, sbaji's system will automatically decline any deposit request for the remainder of the period, regardless of the payment method used. All deposit limits apply equally across bKash, Nagad, Rocket, Upay, and cryptocurrency channels.
To activate: Email [email protected] with your desired limit amount and the time period you want it to apply to. Decreases take effect immediately. Increases take effect after a mandatory 72-hour waiting period.
How it works: A cooling-off period is a temporary block placed on your sbaji account. During the cooling-off window, you cannot log in, deposit funds, or place wagers. Your account balance is preserved, and you may resume play automatically once the period expires.
Available cooling-off durations: 24 hours, 7 days, or 30 days. The suspension activates the moment your request is processed by the support team and ends automatically at the close of the selected period.
To activate: Email [email protected] with the cooling-off duration you require. Your account will be suspended within one business hour of your request being received.
How it works: Self-exclusion is a formal request to have your sbaji account blocked for an extended period — 6 months, 1 year, 2 years, or permanently. During self-exclusion, you cannot log in under any circumstances, and sbaji will not contact you with promotional communications.
Any outstanding balance at the time of self-exclusion will be returned to you via your original deposit method after standard verification. Permanent self-exclusion cannot be reversed under any circumstances. Temporary self-exclusion periods cannot be reduced once activated — they must run their full course before play can resume.
To activate: Email [email protected] with the subject "Self-Exclusion Request — [username]" and state your chosen exclusion period. Your account will be blocked immediately upon processing.
How it works: A session time-out automatically ends your active sbaji session after a predefined period of continuous play. Available intervals include 30 minutes, 1 hour, and 2 hours. When the time limit is reached, you are logged out and must consciously choose to log back in — creating a natural pause for reflection.
Reality check notifications work alongside session time-outs. At your chosen interval, a summary of your current session — duration played, net win or loss, and a prompt to consider stopping — is displayed on screen. These notifications are designed to counter the tendency to lose track of time and spending during extended play.
To activate: Email [email protected] specifying your preferred session duration or reality check interval. Both tools can be active simultaneously.
How it works: A loss limit sets a ceiling on the net amount you are permitted to lose within a defined time period — daily, weekly, or monthly. Once your net loss for the period reaches the cap you have set, sbaji's system prevents you from placing any further wagers until the period resets.
Loss limits are calculated on net loss only — winnings that are subsequently wagered and lost do count toward the limit. This means the tool provides a genuine financial safety net rather than simply capping total turnover. For example, a monthly loss limit of ৳3,000 ensures you cannot lose more than that amount from your own funds in a single calendar month.
To activate: Email [email protected] with your desired loss ceiling and the applicable time period. As with deposit limits, reductions take effect immediately while increases are subject to a 72-hour delay.
Recognising Problem Gambling Behaviour
Problem gambling often develops gradually. Being able to recognise the early warning signs — in yourself or someone you know — is the first step toward getting help. The following signs may indicate that gambling is becoming harmful.
Ask Yourself These Questions
Honest self-assessment is one of the most effective tools for identifying whether your gambling habits are becoming a concern. Take a moment to reflect on the following questions. There are no right or wrong answers — the purpose is to give you an accurate picture of your relationship with gambling.
If you answer "Yes" or "Sometimes" to three or more of these questions, we strongly recommend that you speak with our support team, activate a responsible gaming tool, or take a break from play.
This self-assessment is not a clinical diagnostic tool. If you are concerned about your gambling behaviour, please seek professional guidance from a qualified counsellor or support service.
21+ Only — Strict Age Policy at sbaji
sbaji operates a strict minimum age policy. All players must be 21 years of age or older to register an account, make a deposit, or place any wager on the platform. This policy applies to all players across Bangladesh, regardless of the payment method used or the games played.
During the account registration and verification process, sbaji requires all players to confirm their date of birth and to provide valid identification documents where requested. sbaji reserves the right to request age verification at any point, and accounts where age cannot be confirmed will be suspended pending the outcome of the verification process.
Any winnings accumulated on an account where the registered player is subsequently found to be under the age of 21 will be forfeited, and the account will be permanently closed. Deposited funds will be returned to the original payment method in line with our Terms and Conditions.
Keeping Minors Safe Online
In addition to sbaji's own age verification measures, parents and guardians can take practical steps to prevent young people from accessing online gambling platforms. The following recommendations may help:
- Use device-level parental control software such as Net Nanny, Kaspersky Safe Kids, or built-in parental controls available on iOS and Android devices to restrict access to gambling-related websites.
- Never share your sbaji login credentials with family members, including adult children who have their own accounts. Each player must register their own separate account.
- Keep payment methods — including bKash, Nagad, Rocket, and Upay accounts — password-protected and inaccessible to minors.
- Enable browser-level safe search settings on shared devices used by children or teenagers.
- Have open, age-appropriate conversations with young people about the risks of gambling and the importance of waiting until they are of legal age.
sbaji fully supports these precautions and encourages all registered players who share devices with family members to take them seriously.
sbaji Responsible Gaming Commitments at a Glance
The table below summarises sbaji's core responsible gaming commitments and the status of each tool and policy currently available to all registered players in Bangladesh.
| Commitment / Tool | Description | Available | How to Activate |
|---|---|---|---|
| Minimum Age — 21+ | No player under 21 may register, deposit, or wager on sbaji under any circumstances. | Active | Enforced automatically at registration and verification. |
| Deposit Limits | Daily, weekly, or monthly caps on total deposits. Reductions are immediate; increases require 72 hours. | Available | Email [email protected] with your desired limit and period. |
| Loss Limits | Ceiling on net losses per defined time period. Prevents further wagering once the limit is reached. | Available | Email [email protected] with your desired loss cap and period. |
| Session Time-Out | Automatic logout after a set period of continuous play — 30 min, 1 hour, or 2 hours. | Available | Email [email protected] specifying your preferred session duration. |
| Reality Check Notifications | Periodic on-screen summaries of session duration and net position, with a prompt to consider stopping. | Available | Email [email protected] with your preferred notification interval. |
| Cooling-Off Period | Temporary account suspension of 24 hours, 7 days, or 30 days. Auto-lifts at end of period. | Available | Email [email protected] with your required suspension duration. |
| Self-Exclusion | Long-term or permanent account closure — 6 months, 1 year, 2 years, or permanent. | Available | Email [email protected] — subject: "Self-Exclusion Request — [username]". |
| 24/7 Player Support | English-language support team available around the clock, including Bangladesh public holidays. | Active | Email [email protected] at any time. Response within 1 hour for urgent RG requests. |
| SSL Encryption | 256-bit SSL/TLS encryption protects all player data and financial transactions on the platform. | Active | Applied automatically to all platform activity — no action required. |
Support Contacts & Resources
Whether you need to activate a responsible gaming tool, discuss a concern in confidence, or seek external professional support, the following contacts are available to you at no cost.
sbaji Support Team
Our dedicated player support team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays. For all responsible gaming requests — including deposit limits, cooling-off, self-exclusion, and general concerns — contact us directly.
Subject: "Responsible Gaming Request — [username]"
Response time: within 1 hour for urgent RG requests.
National Mental Health Helpline
Bangladesh's National Mental Health Helpline provides free, confidential support for individuals experiencing mental health concerns — including stress, anxiety, and depression that may be linked to problem gambling or financial difficulties. Available to callers across all divisions of Bangladesh.
Available in Bangladesh. Contact details available via official government and NGO health portals.
Professional Counselling
If you feel that gambling has become a significant problem in your life, we strongly encourage you to seek professional counselling. Qualified counsellors and psychologists in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and other major cities across Bangladesh can provide structured support and treatment plans for problem gambling.
Your primary care physician can provide a referral to a qualified mental health professional in your area.
Play Responsibly — Enjoy sbaji Within Your Means
sbaji is committed to being Bangladesh's most responsible online betting and casino platform. Set your limits, use our tools, and enjoy cricket betting, slots, and live casino games safely. For players aged 21 and above only.